For Airports, Train stations & Malls

Smarter spaces.
Seamless journeys.

Conversational AI agents that guide visitors through complex environments and boost engagement

Contact us

How it works

They trust us

The missing layer between people and places.

Hubway’s AI agents bring natural, context-aware assistance to physical spaces.

Airports

Train Stations

Shopping Malls

Hello! How can I help you navigate the airport today?

I need to find Gate B12. Can you help me?

Of course! Gate B12 is in Terminal 2. From your current location, take the escalator up to Level 2, then follow the blue signs. It's about a 5-minute walk.

Are there any restaurants on the way?

Yes! You'll pass by "Sky Café" and "Fresh Bites" on your way. Both are open now and have quick service options if you're in a hurry.

Airports

Train Stations

Shopping Malls

Hello! How can I help you navigate the airport today?

I need to find Gate B12. Can you help me?

Of course! Gate B12 is in Terminal 2. From your current location, take the escalator up to Level 2, then follow the blue signs. It's about a 5-minute walk.

Are there any restaurants on the way?

Yes! You'll pass by "Sky Café" and "Fresh Bites" on your way. Both are open now and have quick service options if you're in a hurry.

How it Works

Connect your space

Place info panels or touchpoints across your hub. Each becomes an entry point to an intelligent assistant.

Start the conversation

Visitors simply scan to ask,
The agent responds instantly, adapting to each question and location.

Learn and improve

Gather anonymized insights on movement, demand, and behavior, helping you make smarter operational and commercial decisions.

Total Conversations

12,543

+12.5% from last month

Avg. Response Time

1.2s

-0.3s from last month

Active Users

2,350

+18,2.% from last month

Satisfaction Rate

98.5 %

+2.1% from last month

Connect with your passengers
in 33+ langages

  • 🇮🇷 🇮🇩 🇳🇱 🇸🇪 🇳🇴 🇩🇰 🇵🇱 🇨🇿 🇬🇷 🇹🇭 🇻🇳 🇲🇾 🇵🇭 🇺🇦 🇨🇦 🇦🇺

  • 🇺🇸 🇬🇧 🇪🇸 🇫🇷 🇨🇳 🇯🇵 🇩🇪 🇷🇺 🇮🇹 🇧🇷 🇰🇷 🇸🇦 🇵🇹 🇮🇳 🇧🇩 🇵🇰 🇹🇷

  • 🇮🇷 🇮🇩 🇳🇱 🇸🇪 🇳🇴 🇩🇰 🇵🇱 🇨🇿 🇬🇷 🇹🇭 🇻🇳 🇲🇾 🇵🇭 🇺🇦 🇨🇦 🇦🇺

  • 🇺🇸 🇬🇧 🇪🇸 🇫🇷 🇨🇳 🇯🇵 🇩🇪 🇷🇺 🇮🇹 🇧🇷 🇰🇷 🇸🇦 🇵🇹 🇮🇳 🇧🇩 🇵🇰 🇹🇷

Solutions

two people looking at a tablet and smiling

Airports

Transform the airport experience with AI-powered navigation and assistance. Help passengers find their gates, locate services, and receive real-time updates about their flights.

Learn more

two people looking at a tablet and smiling

Airports

Transform the airport experience with AI-powered navigation and assistance. Help passengers find their gates, locate services, and receive real-time updates about their flights.

Learn more

two people looking at a tablet and smiling

Airports

Transform the airport experience with AI-powered navigation and assistance. Help passengers find their gates, locate services, and receive real-time updates about their flights.

Learn more

two people looking at a tablet and smiling

Train Stations

Streamline passenger flow and enhance the commuter experience in busy train stations. Our AI agents help travelers navigate complex station layouts.

Learn more

two people looking at a tablet and smiling

Train Stations

Streamline passenger flow and enhance the commuter experience in busy train stations. Our AI agents help travelers navigate complex station layouts.

Learn more

two people looking at a tablet and smiling

Train Stations

Streamline passenger flow and enhance the commuter experience in busy train stations. Our AI agents help travelers navigate complex station layouts.

Learn more

two people looking at a tablet and smiling

Shopping Malls

Enhance the shopping experience with intelligent wayfinding and store information. Help visitors locate shops, restaurants, and amenities.

Learn more

two people looking at a tablet and smiling

Shopping Malls

Enhance the shopping experience with intelligent wayfinding and store information. Help visitors locate shops, restaurants, and amenities.

Learn more

two people looking at a tablet and smiling

Shopping Malls

Enhance the shopping experience with intelligent wayfinding and store information. Help visitors locate shops, restaurants, and amenities.

Learn more

Go live under 1 month

1

Set-up

Our AI and algorithms automatically integrate all your data

2

Testing

Your teams are able to freely test the agent

3

Go-live

Passengers & visitors start using it

Know your visitors

Gather quantitative and qualitative data on your visitors and give your team the insights they need

Gather quantitative and qualitative data on your visitors and give your team
the insights they need

Total Conversations

12,543

+12.5% from last month

Avg. Response Time

1.2s

-0.3s from last month

Active Users

2,350

+18,2.% from last month

Satisfaction Rate

98.5 %

+2.1% from last month

Conversation Overview

Daily

Weekly

Monthly

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Top Performing Topics

Conversations

Flight Information

4,328

Baggage Services

3,254

Security Screening

2,876

Airport Naviguation

2,145

Airport Transportation

1,987

Contact us