Privacy Policy

Data Collection and Usage

At Hubway, we take your privacy seriously. This policy outlines how we collect and use data through our AI-powered navigation and assistance services.

Information We Collect

• Location data when using navigation services
• Conversation logs with our AI agents
• Usage patterns and preferences
• Device information and identifiers

How We Use Your Data

We use collected data to:

• Provide accurate navigation and assistance
• Improve our AI models and service quality
• Analyze traffic patterns and optimize crowd flow
• Enhance user experience and service personalization

Data Protection

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all communications
• Regular security audits and updates
• Strict access controls and authentication
• Data anonymization and aggregation

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

Third-Party Services

We may use third-party services for:

• Analytics and performance monitoring
• Cloud infrastructure and hosting
• Payment processing (if applicable)

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt-out of data collection
• Export your data

Updates to Privacy Policy

We may update this privacy policy periodically. Users will be notified of significant changes.

Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected]