Privacy Policy



Learn how we collect, use, and protect your data.



Data Collection and Usage



At Hubway, we take your privacy seriously. This policy outlines how we collect and use data through our AI-powered navigation and assistance services.



Information We Collect



  • Location data when using navigation services

  • Conversation logs with our AI agents

  • Usage patterns and preferences

  • Device information and identifiers




How We Use Your Data



We use collected data to:


  • Provide accurate navigation and assistance

  • Improve our AI models and service quality

  • Analyze traffic patterns and optimize crowd flow

  • Enhance user experience and personalization




Data Protection



We implement industry-standard security measures:


  • End-to-end encryption

  • Regular security audits

  • Strict access controls

  • Data anonymization and aggregation




Data Retention



We retain your data only as long as necessary to provide our services and comply with legal obligations.

You can request deletion at any time.



Third-Party Services



We may use third-party services for:


  • Analytics and performance monitoring

  • Cloud infrastructure and hosting

  • Payment processing (if applicable)




Your Rights



You have the right to:


  • Access your personal data

  • Request correction or deletion

  • Opt-out of data collection

  • Export your data




Updates to Privacy Policy



We may update this policy periodically. Users will be notified of significant changes.



Contact Us



For privacy-related inquiries:

privacy@hubway.com