people sitting on chair inside building

For Airports

Help your passengers, drive your business

Reinforce your staff with conversational AI-agents to boost passenger engagement in Airport terminals

Reinforce your staff with conversational AI-agents to boost passenger engagement in Airport terminals

They trust us

Reinforce your staff with conversational AI

Passengers get instantaneous answers to all their questions anywhere, at any time, in 30+ langages

Gates

Smoking

Retail

Hello! How may I assist you at the airport today?

Could you help me find Gate A7?

Certainly! Gate A7 is located in Terminal 1. Head straight down this corridor, turn right after security, and you'll see signs pointing to gates A1-A10. It's around a 3-minute walk.

Is there any seating area near the gate?

Yes, there's plenty of seating directly at Gate A7, as well as charging stations for your devices.

Gates

Smoking

Retail

Hello! How may I assist you at the airport today?

Could you help me find Gate A7?

Certainly! Gate A7 is located in Terminal 1. Head straight down this corridor, turn right after security, and you'll see signs pointing to gates A1-A10. It's around a 3-minute walk.

Is there any seating area near the gate?

Yes, there's plenty of seating directly at Gate A7, as well as charging stations for your devices.

Why Airports choose us?

Improve passenger experience

Increase non-aeronautical revenues

Gather real-time data on passengers

Improve Airport Service Quality Scores

Better experience at departure

Better experience at arrival

Better experience in commercial area

Connect with your passengers in 33+ langages
  • 🇮🇷 🇮🇩 🇳🇱 🇸🇪 🇳🇴 🇩🇰 🇵🇱 🇨🇿 🇬🇷 🇹🇭 🇻🇳 🇲🇾 🇵🇭 🇺🇦 🇨🇦 🇦🇺

  • 🇺🇸 🇬🇧 🇪🇸 🇫🇷 🇨🇳 🇯🇵 🇩🇪 🇷🇺 🇮🇹 🇧🇷 🇰🇷 🇸🇦 🇵🇹 🇮🇳 🇧🇩 🇵🇰 🇹🇷

  • 🇮🇷 🇮🇩 🇳🇱 🇸🇪 🇳🇴 🇩🇰 🇵🇱 🇨🇿 🇬🇷 🇹🇭 🇻🇳 🇲🇾 🇵🇭 🇺🇦 🇨🇦 🇦🇺

  • 🇺🇸 🇬🇧 🇪🇸 🇫🇷 🇨🇳 🇯🇵 🇩🇪 🇷🇺 🇮🇹 🇧🇷 🇰🇷 🇸🇦 🇵🇹 🇮🇳 🇧🇩 🇵🇰 🇹🇷

  • 🇮🇷 🇮🇩 🇳🇱 🇸🇪 🇳🇴 🇩🇰 🇵🇱 🇨🇿 🇬🇷 🇹🇭 🇻🇳 🇲🇾 🇵🇭 🇺🇦 🇨🇦 🇦🇺

  • 🇺🇸 🇬🇧 🇪🇸 🇫🇷 🇨🇳 🇯🇵 🇩🇪 🇷🇺 🇮🇹 🇧🇷 🇰🇷 🇸🇦 🇵🇹 🇮🇳 🇧🇩 🇵🇰 🇹🇷

Increase your non-aeronautical revenues

Recommend the right product for the right passenger at the right time

84%

Of conversations lead
to a product or service offering

>1

Commercial offer
per conversation

+3

Shop & Stores mentioned
per conversations

They Trust us

First time, first try with an AI for our passengers. So far pretty impressive and useful.

Head of Passenger Department

Marseille Provence Airport

Hubway empowers us to keep passengers informed and guided throughout our terminals - anytime, anywhere, in over 30 languages. This service eases the workload of our frontline teams, enabling them to focus on passengers who need the most assistance and delivering a smoother overall customer experience. The Hubway team is highly responsive, agile, and truly results-driven

Innovation Manager

Marseille Provence Airport

We’re collaborating with Hubway to imagine the best way to guide our customers in-store tomorrow. Their talented team and semantic mapping technology offer a smart, promising solution to elevate and personalize the shopping experience.

Chief Product Officer

Galeries Lafayette

Allowing passengers to use Hubway at Paris Beauvais Airport is an opportunity to improve the customer experience throughout the platform, wherever the passenger stands. Hubway should also be a innovative solution to promote and simplify access to the airport's shuttle service, Aérobus, the shuttle service between Paris and the airport. Hubway should inform passengers about schedules, departure points, travel times and ticket options in multiple languages even with languages that are not frequently spoken

Customer Experience Manager

Paris Beauvais Airport

Built to make large public spaces
feel intuitive

They Trust us

First time, first try with an AI for our passengers. So far pretty impressive and useful.

Head of Passenger Department

Marseille Provence Airport

Hubway empowers us to keep passengers informed and guided throughout our terminals - anytime, anywhere, in over 30 languages. This service eases the workload of our frontline teams, enabling them to focus on passengers who need the most assistance and delivering a smoother overall customer experience. The Hubway team is highly responsive, agile, and truly results-driven

Innovation Manager

Marseille Provence Airport

We’re collaborating with Hubway to imagine the best way to guide our customers in-store tomorrow. Their talented team and semantic mapping technology offer a smart, promising solution to elevate and personalize the shopping experience.

Chief Product Officer

Galeries Lafayette

Allowing passengers to use Hubway at Paris Beauvais Airport is an opportunity to improve the customer experience throughout the platform, wherever the passenger stands. Hubway should also be a innovative solution to promote and simplify access to the airport's shuttle service, Aérobus, the shuttle service between Paris and the airport. Hubway should inform passengers about schedules, departure points, travel times and ticket options in multiple languages even with languages that are not frequently spoken

Customer Experience Manager

Paris Beauvais Airport

Built to make large public spaces feel intuitive

They Trust us

First time, first try with an AI for our passengers. So far pretty impressive and useful.

Head of Passenger Department

Marseille Provence Airport

Hubway empowers us to keep passengers informed and guided throughout our terminals - anytime, anywhere, in over 30 languages. This service eases the workload of our frontline teams, enabling them to focus on passengers who need the most assistance and delivering a smoother overall customer experience. The Hubway team is highly responsive, agile, and truly results-driven

Innovation Manager

Marseille Provence Airport

We’re collaborating with Hubway to imagine the best way to guide our customers in-store tomorrow. Their talented team and semantic mapping technology offer a smart, promising solution to elevate and personalize the shopping experience.

Chief Product Officer

Galeries Lafayette

Allowing passengers to use Hubway at Paris Beauvais Airport is an opportunity to improve the customer experience throughout the platform, wherever the passenger stands. Hubway should also be a innovative solution to promote and simplify access to the airport's shuttle service, Aérobus, the shuttle service between Paris and the airport. Hubway should inform passengers about schedules, departure points, travel times and ticket options in multiple languages even with languages that are not frequently spoken

Customer Experience Manager

Paris Beauvais Airport

Built to make large public spaces
feel intuitive